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Home
/ Privacy Policy
This document was
last updated February 1, 2002
INTRODUCTION
Voyager Sound, Inc. is committed to respecting
and protecting your privacy. This corporate
Privacy Policy discloses the information
practices for Voyager Sound on the Internet.
You can visit Voyager Sound's web site
without providing us any information about
yourself. However, we sometimes ask you
to submit personal information in order
to provide services such as to respond
to your inquiry, process your order, send
product announcements, and to provide
you access to specific account information.
We will not sell, rent, or lease your
personally identifiable information to
others. You may contact us at any time
to have your name removed from our contact
lists.
Please read this
Privacy Policy carefully before you use
Voyager Sound's web site. This only applies
to sites controlled by Voyager Sound and
not to web sites controlled by other companies
or organizations we may link to.
COLLECTION
OF INFORMATION:
Non-personally
identifiable information
When you visit the Voyager Sound web site,
we may store some information on your
computer's hard drive in the form of a
"cookie". Cookies are text files
that identify your computer to our server.
They do not collect any personal information.
We may use cookies to serve you more efficiently
and to personalize your experience at
our web site. To do so, the cookies we
use may record non-personally identifiable
information pertaining to your preferences
for viewing particular web pages. We may
also use cookies to collect non-personally
identifiable information to help us in
analyzing trends, tracking user's movement,
and gathering broad demographic information
for aggregate use.
Personally
identifiable information
On some pages of the Voyager Sound website
you can order products, ask questions
or participate in one of our online forums
or communities. The types of personally
identifiable information that may be collected
at these pages include: name, address,
e-mail address, telephone number, fax
number, credit card information, and information
about your interests in and use of various
products, programs, and services. We will
not sell, rent, or lease your personally
identifiable information to others.
Reasons
Information is Collected
Shopping
-- To process your order, we ask for your
personal information such as: name, e-mail
address, delivery address, telephone number
and credit card information.
Online Registration & Licensing --
During product installation you will be
asked to register your product using an
on-line registration application. By registering
your product you become eligible for telephone
and on-line technical support as well
as free product updates for one year from
the date of purchase. Information collected
from on-line registration will be used
to improve our products and services.
With your permission, we will send you
information about new Voyager Sound products
or services.
Surveys and Promotions
-- Occasionally Voyager Sound web site
requests information from you via surveys.
Participation in these surveys is completely
voluntary which means you have a choice
whether or not to disclose this information.
Information requested may include contact
information (such as name and shipping
address), and demographic information.
Survey information will be used for purposes
of monitoring or improving the use and
service of this site.
Mailing lists
-- Voyager Sound occasionally provides
the opportunity for visitors to supply
their e-mail address for the purpose of
receiving specific newsletters or product
information. These e-mail addresses will
only be used for this purpose and will
never be shared with third parties unless
you have provided your consent through
on-line registration, on-line store or
some other channel.
ACCESS
TO PERSONAL INFORMATION & SECURITY
Voyager Sound takes significant steps
to protect your personally identifiable
information with secure servers, from
simple name registration to encrypted
financial data used in e-Commerce transactions.
Any information you provide us is maintained
and accessible only by Voyager Sound and
its designees and partners.
THIRD
PARTY PARTNERS
Voyager Sound may work with other companies
to provide offers and promotions that
may be of interest to you. You will only
receive notification of these offers if
you have indicated your willingness to
be contacted for such purposes. In these
cases, your data remains secure with us.
Voyager Sound will not sell or loan your
data to third parties nor will any of
the third parties be allowed access to
your
data.
CHILDREN'S
INFORMATION
While Voyager Sound's web site publishes
no contents that are targeted at children,
we are committed to comply with applicable
laws and requirements, such as the United
States' Children's Online Privacy Protection
Act (COPPA). Children should not submit
personally identifiable information to
Voyager Sound's web site without the consent
of their parent or guardian. Voyager Sound
will not knowingly collect from, or use,
any personally identifiable information
of children for any purpose, including
disclosure to third parties.
EUROPE'S
DATA PROTECTION
Voyager Sound operates globally. For those
of you visiting us from Europe, please
note that Voyager Sound will transfer
your personally identifiable data outside
Europe for use for any of the purposes
described above. By using our web site
and providing us with your personal data,
you consent to such transfer of your personal
data.
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